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Shipping & Returns

Shipping Policy

Orders are sent by Royal Mail Tracked 48.

All packaging is plain and discreet.

Orders received by 12 noon Mon-Fri will be sent the same working day.

Postage is £3.95 per order or free on orders over £30.

Orders are fulfilled by Creative Conceptions LTD.

Return & Exchange Policy

You have 30 days from the date of purchase to return items.

Faulty Items.

For a faulty item, simply return for a full refund.

Postage for returning the item(s) will be refunded.

Refunds will be issued once item has been received.

Please use Royal mail tracked 48 service, and keep proof of postage.

Unwanted Items.

If you have simply changed your mind about an item and wish to return it, then for hygiene reasons it must be unopened, unused, still in the original packaging and with any tags still attached.

You will not be refunded the return postage cost, only the item cost and initial P&P if applicable.

Refund will be issued once item has been received and checked.

Please use Royal mail tracked 48 service, and keep proof of postage.

Please get in touch if you wish to make a return.

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